These Terms and Conditions govern your use of the 399 Bat platform. By creating an account or placing a bet, you confirm that you have read, understood, and agreed to everything on this page. Please take the time to read through it — it covers your rights, your responsibilities, and how 399 Bat operates.
Important: These terms apply to all players using 399 Bat, including those accessing the platform via the mobile app, mobile browser, or desktop. If you do not agree with any part of these terms, you must not use the platform.
By accessing or using the 399 Bat platform — whether through the website at 399-bat.app, the 399 Bat mobile app, or any other interface we provide — you confirm that you have read these Terms and Conditions in full and that you agree to be bound by them. These terms form a legally binding agreement between you and 399 Bat.
If you are registering on behalf of another person, you confirm that you have the authority to bind that person to these terms. In practice, 399 Bat accounts are personal and non-transferable, so this situation should not arise — each player must register their own account.
These Terms and Conditions should be read alongside the 399 Bat Privacy Policy and Responsible Gaming policy, both of which form part of the overall agreement between you and 399 Bat.
399 Bat reserves the right to update these terms at any time. When we make significant changes, we will notify registered players via email or an in-platform notification. Continued use of the platform after a change is published constitutes acceptance of the updated terms.
To register and use 399 Bat, you must meet all of the following eligibility requirements at the time of registration and at all times while your account remains active:
Age Verification: 399 Bat takes underage gambling seriously. We may request identity documents at any time to verify your age. If you cannot provide satisfactory proof of age, your account will be suspended and any balance may be withheld pending investigation.
399 Bat uses automated and manual checks to verify player eligibility. Providing false information during registration — including a false date of birth — is a serious breach of these terms and will result in immediate account closure and forfeiture of any balance.
Each player may hold only one account on 399 Bat. Creating multiple accounts — whether under the same name, the same phone number, the same device, or the same IP address — is strictly prohibited. If duplicate accounts are detected, all accounts will be closed and any balances may be forfeited.
When registering, you must provide accurate and complete information. This includes your real name, a valid phone number, and a date of birth that matches your identity documents. 399 Bat may request verification documents at any time, including during the withdrawal process.
399 Bat will never ask for your password via email, chat, or phone. If you receive a message asking for your password, do not respond and report it to our support team immediately.
399 Bat accepts deposits and processes withdrawals via bKash, Nagad, and Rocket. All transactions are processed in Bangladeshi Taka (BDT). There are no fees charged by 399 Bat on deposits or withdrawals made through these local mobile banking methods.
Deposits are credited to your 399 Bat balance instantly in most cases. If a deposit does not appear within 15 minutes, contact support with your transaction reference number and we will investigate.
Wagering Requirement: The standard wagering requirement on deposits at 399 Bat is 1x. This means you must place bets totalling at least the value of your deposit before requesting a withdrawal. Bonus funds may carry different wagering requirements — check the relevant promotion terms.
399 Bat reserves the right to delay or decline a withdrawal if there is a reasonable suspicion of fraudulent activity, bonus abuse, or a breach of these terms. In such cases, we will notify you and explain the reason for the delay.
399 Bat offers bonuses and promotions from time to time. Each promotion has its own specific terms, including wagering requirements, eligible games, minimum deposit amounts, and expiry dates. These specific terms are published alongside each promotion and form part of these overall Terms and Conditions.
Always read the specific terms attached to each promotion before claiming. If anything is unclear, contact our support team before you deposit — not after.
All games available on 399 Bat are sourced from verified third-party providers. Each game operates according to its own published rules and Return to Player (RTP) figures. 399 Bat does not modify game outcomes or interfere with the results produced by provider systems.
In the event of a technical fault during a game — such as a disconnection, a display error, or a system failure — the round in question may be voided and any stake returned to your balance. 399 Bat's decision on how to handle technical faults is final.
The following actions are strictly prohibited on 399 Bat. Engaging in any of these behaviours will result in account suspension, forfeiture of balance, and may be reported to relevant authorities:
Zero Tolerance: 399 Bat has a zero-tolerance policy on fraud, money laundering, and underage gambling. Any account found to be involved in these activities will be permanently closed and the matter referred to the appropriate authorities.
399 Bat is committed to promoting responsible gaming. We provide a range of tools to help players manage their gaming activity, including deposit limits, session time reminders, cooling-off periods, and self-exclusion. These tools are available in your account settings at any time.
If you feel that your gaming is becoming a problem, we strongly encourage you to use these tools or contact our support team. We will never pressure you to continue playing or to increase your deposit limits.
For more information on the responsible gaming tools available at 399 Bat, visit our dedicated Responsible Gaming page.
399 Bat reserves the right to suspend or close any account at any time, with or without prior notice, if we have reasonable grounds to believe that a player has breached these Terms and Conditions or engaged in conduct that is harmful to the platform or other players.
If your account is suspended, you will be notified by email or in-platform message. During a suspension, you will not be able to log in, deposit, withdraw, or place bets. Any balance held at the time of suspension will be reviewed as part of the investigation.
All content on the 399 Bat platform — including but not limited to the logo, game graphics, interface design, text, and software — is the property of 399 Bat or its licensed providers. You may not copy, reproduce, distribute, or create derivative works from any 399 Bat content without prior written permission.
Game content is owned by the respective game providers and is licensed to 399 Bat for display on the platform. Any unauthorised use of game content is a breach of both these terms and the intellectual property rights of the relevant provider.
399 Bat provides the platform on an "as is" basis. While we make every effort to ensure the platform is available and functioning correctly at all times, we cannot guarantee uninterrupted access or error-free operation.
Gaming involves financial risk. Never bet more than you can afford to lose. 399 Bat is not responsible for financial losses resulting from normal gaming activity on the platform.
399 Bat collects and processes personal data in accordance with our Privacy Policy. By registering an account, you consent to the collection and use of your data as described in that policy. Your data is used to operate your account, process transactions, verify your identity, and comply with legal obligations.
399 Bat does not sell your personal data to third parties. We may share data with payment processors, identity verification services, and regulatory bodies where required by law or necessary to operate the platform.
For full details on how 399 Bat handles your personal data, please read our Privacy Policy.
399 Bat may update these Terms and Conditions at any time. When changes are made, the updated version will be published on this page with a revised effective date. For significant changes, we will notify registered players via email or an in-platform notification at least 7 days before the changes take effect.
If you do not agree with the updated terms, you must stop using the platform and contact support to close your account. Continued use of 399 Bat after the effective date of any change constitutes your acceptance of the updated terms.
If you have any questions about these Terms and Conditions, or if you need to raise a concern or dispute, please contact the 399 Bat support team. We aim to respond to all enquiries within 2 hours.
Our support team is available around the clock. If you have a concern about your account, a payment, or a game result, reach out and we will do our best to resolve it quickly and fairly.
These terms exist to protect both you and the platform. Here's a quick summary of the core commitments 399 Bat makes to every registered player.
All deposits and withdrawals via bKash, Nagad, and Rocket are processed through encrypted connections. Your financial data is never stored on 399 Bat servers in plain text.
Every game on 399 Bat has a published RTP figure. We don't hide the odds or modify game outcomes. What you see is what you get — every spin, every hand, every round.
Withdrawals are processed within 5 minutes for verified accounts. 399 Bat does not delay legitimate payouts. If there's ever an issue, our support team will explain why and resolve it quickly.
The one-account rule protects all players from unfair advantages. It keeps the platform fair and ensures that bonuses and promotions are distributed equitably across the player base.
Deposit limits, session reminders, and self-exclusion are always available. 399 Bat will never pressure you to increase your limits or continue playing when you've chosen to stop.
Our support team is available around the clock. Whether it's a payment question, a game dispute, or an account issue — we're here and we respond fast, every day of the year.